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    Refund Policy

    Return Policy
     

    Before you return...
    Please read all of the return criteria listed below before beginning a return or exchange.
    If any of the criteria are not met, no refund/exchange will be issued. The merchandise will not be returned to the customer.
    Returns and exchanges must be initiated through the link below. If not initiated through the link, there will be no record of the return in our warehouse to process the return - you will not receive a refund. 
    *No exceptions*.
     

    We accept returns by mail or in-store. Returns are eligible for a refund if they are made within 30 days of delivery. Returned merchandise must be in the same condition in which it was received: unworn, undamaged, unaltered, with original tags, packaging (if applicable) and proof of purchase. Returns that do not comply with this policy will not be accepted and will be returned to you.
     
     

    Items marked as "final sale" or as part of a warehouse sale cannot be returned or exchanged.


    Returning an item for a store credit or refund
    We strive to make returns easy! When you return an item for a store credit, we will provide you with a free prepaid return label.

    When returning an item for a refund, a shipping label will be generated and a flat fee of $6.99 will be deducted from your refund to cover return shipping costs. We do not charge any additional return or restocking fees. Returns will be processed within 5-7 days of receipt. Refunds will be issued in the original form of payment and usually take 3-5 business days to show up in your account.

    Orders placed with a store credit card or gift card cannot be refunded to any other form of payment - only to the gift card. 

    Original shipping charges are not refundable.


    Multiple Order Returns
    If you are returning items from two or more separate orders, you must initiate a separate return for each order and ship them back separately, otherwise we will not be able to record all returns and will not issue refunds for returns that are not sent back with their own shipping labels. 

    Return address: 508, Yishang Creative Technology Building, Xin'an Street, Bao'an District, Shenzhen, Guangdong, China